IGI offers a wide range of service offering for its clients across the entire life cycle of a software application. These services have a precisely crafted method of execution and address specific needs of the Company's clients. The services offered by IGI under Application Development include:

IGI’s custom software development solutions cover a wide range of flexible solution offerings and are driven by teams of skilled resources that analyze the business dynamics and technical requirements to create appropriate technical solutions.  The solution offerings include:

• Custom application development
• Modular extension and application enhancement
• Web solution, exchanges, portals, etc.
• Application re-engineering and modernization
• Web enabling legacy systems

IGI’s expertise in a multitude of vertical and technical domains has positioned the Company strongly to deliver scalable, robust, secure, and easily maintainable applications. IGI consistently ensures that the solution is deployed with the best architecture and implemented with best practices.

IGI’s Application Management offering includes:

• Maintenance Support
  
  
• Corrective Maintenance: involves the repair of defects that prevent an application from accurately processing data or producing correct results.  It includes production problem fixes and repairs to abnormalities that interfere with the completion of a process.
• Adaptive Maintenance: addresses the ongoing enhancement of applications done to meet changing business requirements.  It ensures applications evolve to keep pace with constant change, whether market-driven, technology-driven, or regulatory in nature.
• Preventive Maintenance: focuses on the repair of inherent application defects to minimize the risk of recurring problems.  Preventive maintenance can be both corrective and adaptive in nature.
  
  
• Application Enhancements (Release Management)
  
  In contrast to adaptive and preventive maintenance, application enhancements include planned functional releases in line with product life cycle. The enhancements are long-term and planned product releases and include typically maintenance plus development and SLA (Service Level Agreement) compliant work requests.  These Work Requests are adhered as per SLA and critically evaluated on capability baseline matrices to continually improve the response time to client.
  
  
• 24 x 7 supports
  
  IGI has a well defined model for 24 x 7 x 365 support to time critical real-time applications for its clients.  The model was built in resilience for business continuity plans in the event of contingency.

As businesses have grown and acquired other businesses or adopted various technologies and applications to find solutions to business problems, the constant need to provide inter-operability – inter-connectivity between these systems – has only been magnified.  IGI addresses this need by building connectivity and integration solutions for its clients.  IGI draws from its core technical expertise of building a connectivity solution for the healthcare industry and extends these components to build seamless links between disparate applications and solutions.

IGI has developed integration solutions for client/server applications, legacy systems, and Web applications in complex and varied technical environments.  The service offerings include:

• Inventory discovery and cataloging
• Application study, analysis, and prototyping
• Technical evaluation and road map definition
• Client/server and legacy-to-Web interfacing
• Portal wrapper to legacy systems

An application’s success can be measured by user satisfaction and adoption.  Applications have the highest chance of success with any user community that delivers minimal error and have adherence to user needs.  Testing an application against the business requirements and determining its adherence to the need is a critical step to ensure user adoption.

IGI offers dedicated testing and quality assurance services to its clients.  IGI has partnered with Rational and Segue to provide focused services for testing and certifying applications.  IGI maintains a dedicated testing & quality assurance team with an independent structure to provide more autonomy.

The testing services include:

• Test strategy definition
• Test cases development
• Test data creation
• Test environment set-up and test execution
• Automated and manual testing
• Functional, integration, load, usability, stress, and regression testing
• User acceptance testing and support
• Defect tracking and reporting
• Metrics and test efficiency reporting

IGI offers dedicated and highly trained testing teams that work as an extension of internal design & development teams to undertake and execute the entire test cycle during the application development life cycle.  Offshore test execution can also take advantage of the time zone difference to extended the development cycle and shorten the release cycle to achieve faster time to market.