Enterprise Transactions Dispatchers consists of a series of secure and customizable web-based front-end tools that allow the provider community to interact with health plans, hospitals or clearinghouse switches for all their transactions. Some of the front-end tools that are available are:

Eligibility Dispatcher is a front-end tool that enables providers to submit online eligibility inquiries that are routed to the appropriate payer’s eligibility database or switch. This application returns an immediate real-time response on member, dependant and plan details and thereby,eliminates the problem of waiting for a response on the phone. Also available to the providers are member rosters and panel listings.

Case Management Dispatcher is an application that allows PCPs, referring providers, specialists and payers to exchange referrals, pre-certifications and authorizations over the web. This tool is designed to be an intermediary between the referring physician, the specialist and the hospital. The system manages the utilization of the services covered as well as member eligibility.

Enrollment Dispatcher is a member enrollment front-end that allows employees, health plan members etc. to enroll via an electronic form on the web. It has batch plug-in capabilities for primary HR systems including SAP and PeopleSoft. This tool allows every HR department at the group site to eliminate the process of mailing out enrollment forms to the payer.

Dispatchers are also available for: claims, claim status, remittance advice, pharmaceutical and financial transactions.

For more information about the Enterprise Transactions Server call an IGI rep today!

For more information or to request a demo of Dispatchers, email to info@igihealth.com or call 732.271.0600 x1513.